Pest control
Report a problem with pests
We know pests can be a nuisance, damage your home and can affect your health. Whether you have got pests in your home or at your business, we can help.
You can report a problem with pests to us quickly and easily online.
Pest control visits
Morning visits take place Monday to Thursday between 9am and 12.30pm.
Afternoon visits take place Monday to Thursday between 1pm and 6pm.
We cannot give a specific appointment time. You can choose your appointment day when reporting a problem with pests.
We do not operate an out of hours service for pest control if it is an emergency, we advise you to contact a private pest control operator.
Pest control fees and charges
| Service | Unit of charge | Charge | VAT |
| Rats and Mice (Domestic) | Per Visit | Free | N |
| Rodents (Commercial) | Per Visit | £60 | N |
| Grey Squirrels | Per Visit | £104 + £21 per animal captured | N |
| Moles | Per Hour | Price on quotation based on £27.00 per 1/2 hour per officer / technician | N |
| Bedbugs | N/A | Advice and Sign Posting only | N |
| Cockroaches | Per visit (including re-visits up to max of 3) | £60 | N |
| Ants | Per visit (including re-visits up to max of 3) | £60 | N |
| Fleas | Per visit (including re-visits up to max of 3) | £60 | N |
| Wasps | Per visit (including re-visits up to max of 3) | £60 | N |
| Cluster Flies | Per visit (including re-visits up to max of 3) | £60 | N |
| Insect ID | Per Specimen | Free | N |
| Bumble Bee Nest Removal and relocation | Per Nest | £60 | N |
| Pest Control Building Proofing Work | Per Hour | Price on quotation based on £27.00 per 1/2 hour per officer / technician | N |
| Camera Survey and/or Smoke Testing of Drainage Systems | Per Hour | Price on quotation based on £27.00 per 1/2 hour per officer / technician | N |
| Sale of Traps (supply only basis) | Per Item | £20 Rat trap (with box and key) £15 Mouse trap (with box and key) £5 Mouse trap (not boxed) £25 Flea trap | N |
Payments are made at the time of booking online or over the phone if you call to book an appointment.
What to do before your pest control visit
Before we come to visit, any affected areas should be cleared of furniture, vacuumed and made accessible.
In the case of rented accommodation, tenants and landlords should tell each other before the visit takes place.
| Pests we can treat | Pests we can not treat |
| rats (inside or outside) | birds |
| mice (in the home) | rabbits |
| ants (in the home) | snails and slugs |
| fleas | bats |
| cockroaches | foxes |
| wasps/hornets | silverfish |
| cluster flies | flies |
| squirrels | bedbugs |
| moles | |
| bees |
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